Important Warnings, Scam Alerts & Safety Guidelines

Our platform is designed to provide a safer and more transparent environment for individuals buying and
selling hair. While we use monitoring systems and preventive measures to reduce fraudulent activity,
users must also take responsibility for protecting themselves.

We strongly encourage all buyers and sellers to carefully read and follow the safety guidance provided
throughout this website.

Important Notice:​
We provide a marketplace and communication platform only. We are not responsible for individual
transactions between buyers and sellers.

If you believe you have been contacted by a fraudulent user, do not respond. Please report the account
immediately through our official Contact Form with full details.

Our Fraud Prevention Measures

IP & Location Verification System:

Our website uses IP-based verification to prevent users from misrepresenting their location.


Secure IP Logging at Registration:

When a user registers, their IP address is securely recorded. This is a standard security practice used by
reputable online marketplaces to detect suspicious behavior and prevent misuse.

 

Country Verification & Location Mismatch Prevention:

During registration, our system automatically identifies the user’s country based on their IP address.


If a buyer or seller attempts to register while claiming to be located in a different country than their
detected IP location, the registration may be flagged or prevented.


This reduces the risk of users pretending to operate from another country — a tactic commonly used in
online fraud.

Behavioral Monitoring

Suspicious or abusive behavior may result in:

 

  • Immediate account suspension
  •  Permanent access restriction
  • Addition to shared fraud prevention networks

Seller Accuracy Agreement

Sellers agree that all listings must be accurate and truthful. Deliberate misrepresentation of hair length,quality, color, or condition may result in refund claims or account suspension.​

Evidence Retention Recommendation

Sellers are strongly advised to:


●​ Retain a small portion of the hair sold
●​ Keep postal/shipping documentation
●​ Store evidence for at least two months after the transaction

Secure Payment System (PayPal Invoice Only)

All transactions must be completed through PayPal using an official PayPal Invoice.

Required Payment Method:

 

●​ Seller sends a formal PayPal Invoice
●​ Buyer completes payment through the invoice
●​ Seller ships hair only after payment status shows “Completed” or “Cleared”

Not Allowed:

 

  • PayPal “Friends & Family” payments
  • Bank transfers
  • Western Union
  • MoneyGram
  • Certified or cashier’s checks
  • Cryptocurrency or other alternative payment systems

Using a PayPal Invoice ensures:

  • Clear transaction documentation
  • Buyer and seller protection eligibility
  • Easier dispute resolution
  • Reduced risk of payment manipulation

Hair must never be shipped until the invoice payment has fully cleared.

Recognising Common Scam Attempts

Be cautious if you encounter:

 

  • Offers to pay outside PayPal Invoice
  • Requests to mark payment as “Friends & Family”
  • Fake PayPal payment confirmation emails
  • Buyers asking you to ship hair while payment is “pending”
  • Overpayments with requests to refund the difference
  • Requests for cutting videos before payment
  • Requests for personal or financial information

Always log directly into your PayPal account to verify payment status. Never rely solely on email
notifications.

Fraud Advice for Buyers:

 

  • Only pay through a formal PayPal Invoice.
  • Do not agree to Friends & Family payments.
  • Verify listing details carefully before paying.
  • If communication feels suspicious, discontinue contact.

Fraud Advice for Sellers:

 

  • Never cut hair until the PayPal Invoice payment is fully cleared.
  • Do not accept Friends & Family payments.
  • Avoid overpayments or alternative payment methods.
  • Verify payment directly inside your PayPal account dashboard.
  • Retain a small portion of the hair and shipping proof for at least two months.

Consequences for Misuse

Users engaging in:

 

  • Fraud
  • Location misrepresentation
  • Payment manipulation
  • Abusive communication

may face:


●​ Immediate suspension
●​ Permanent account termination

Final Reminder

Your safety is our priority — but awareness is your strongest protection

 

✔ Use PayPal Invoice only​
✔ Verify payment inside your PayPal account​
✔ Never cut or ship before payment clears​
✔ Avoid alternative payment methods

 

A safe marketplace depends on informed and responsible users.